Pearson Business School Things to do over summer ahead of my degree at Pearson Business School Starting your degree with Pearson Business School this September? Here's some top things to get involved with over the summer before you start.
Customer Experience Memories and emotional intelligence - how to make customer experiences better In this blog Sandra explains how a better understanding of memory and the application of emotional intelligence could lead to happier customers and more engaged staff. Thanks for the memory – three facts Take
Customer Experience "It's not what you say......" Peter Donnelly, Business Student at Pearson Business School tells us what he thinks about Customer Experience
Customer Experience Why I joined the ACE team! Clare Abbott explains why she has signed up for the Applied Customer Experience course starting in October.
Customer Experience Student Experience Manager - Part 2 Hear from Benjamin Peermamode-Murphy about his experience as a student experience coordinator.
Customer Experience Customer Experience Manager - Part 5 Guest blogger Tim Routledge shares his thoughts on the new 'emotion influenced' customer journey mapping.
Customer Experience Student Experience Manager - Part 1 Lidia Kalinowsha our Student Experience Manager shares her views on 'experience' and tells us about her latest projects